We appreciate your interest in TurnStar (a product of Textaurant Corporation) and are committed to protecting your privacy, to informing you of how we use any information you share with us, and to protecting our users’ identities. If you have any questions about this Privacy Policy, please feel free to contact us. This privacy statement explains Textaurant Corporation privacy practices for our websites (www.TurnStar.com and www.Textaurant.com). This statement notifies you of:

  • why Textaurant Corporation collects patron information;
  • why Textaurant Corporation collects business information;
  • promotions and programs offered through Textaurant Corporation membership that require submission of personally identifiable information;
  • what personally identifiable information may be collected and how it is used;
  • the organization that collects and owns the information and with whom the information may be shared;
  • what choices are available to you regarding collection, use and distribution of the information;
  • how you can correct any inaccuracies in the information;
  • security procedures preventing the loss, misuse or alteration of information under Textaurant Corporation control; and 
  • procedures for notifying you of any changes to this policy.

Why Textaurant Corporation collects patron information

Textaurant Corporation uses patrons’ names and mobile phone numbers to communicate pertinent information via SMS (text) message, as requested by the patron. This information is used only for communication between Textaurant Corporation and the patron – although it may appear that the messages come from a business or another business, Textaurant Corporation will always act as the intermediary body. We will never sell or share your last name, email address, phone number, or other personal information with another business without your permission.

When you register as a patron with TurnStar on this website or elsewhere, Textaurant Corporation will offer to keep you informed about special offers available to TurnStar users. While mobile text offers are a benefit of membership, email announcements are available to members and nonmembers.

You have the choice of whether or not to give Textaurant Corporation your information or receive TurnStar or Textaurant email announcements. If you choose to subscribe to these announcements, you have our commitment that they will be topical, timely and relevant to your professional and cultural interests, and sent no more than 24 times a year. If you would prefer not to receive the email announcements, you can opt out at any time. 

Why Textaurant Corporation collects business information

When you register as a business with TurnStar on this website or elsewhere, Textaurant Corporation responds to your interest by offering to keep you informed about developments in Textaurant Corporation services.

You have the choice of whether or not to give us your information or receive Textaurant Corporation email announcements. If you choose to subscribe to these announcements, you have our commitment that they will be topical, timely and relevant to your professional interests, and sent no more than 24 times a year. If you would prefer not to receive the email announcements, you can opt out at any time. 

Promotions and programs offered through TurnStar membership that require submission of personally identifiable information

Textaurant Corporation may offer a number of promotions and programs to patrons that require the submission of personally identifiable information. These include but are not limited to:

  • Text message updates on business waiting list status.
  • Special offers from businesses, including options to select those that the patron:
    • Has previously visited;
    • Has not visited, but are similar to those previously visited;
    • Has not visited, but match criteria provided by the patron.
  • Special offers from local businesses, including options to select those that the patron:
    • Has previously visited;
    • Has not visited, but are similar to those previously visited;
    • Has not visited, but match criteria provided by the patron.
  • Other communications that the patron has chosen to opt-in to receive.

The only information that is used by Textaurant Corporation when a patron gives his/her number at the host stand is the name given and the mobile phone number. This information is used only for alerts pertaining to that visit – including but not limited to a confirmation message (e.g. “You are on the list”), an alert message (e.g. “Your table is almost ready”), and where applicable a post-seating message (e.g. “Thank you. Please fill out this survey”). Information is not used for any future promotions after the date of visit unless the patron opts in to receive future offers and communications.

What personally identifiable information may be collected and how it is used

When you register as a patron with TurnStar, we may request some/all of the following: your name (first and/or last), mobile phone number, email address, age, gender, and location (by zip code). The information you have supplied is used to get an accurate picture of our membership as a whole and to provide you with the full benefits of membership, including TurnStar wait-management services, special offers and promotions. After joining, you can update any of your information on the web at any time.

Textaurant Corporation collects aggregate information in the form of log files recorded by the web server. This information includes how many visits we have had to our web pages, the IP address of the computer that person was using, and the address of the referring page. We use this information to analyze trends, administer the site, track users’ movement through the site, and gather broad demographic information for aggregate use. None of this information is linked to personally identifiable information.

Ownership of information

Textaurant Corporation and the business that a patron gave their information to are the sole owners of the information collected on all areas of this site. Textaurant Corporation will not sell, share, or rent this information to others in ways different from those disclosed in this statement. Privacy policies of individual businesses may differ from this policy; please ask about the policy at each specific location.

Correcting personal information

If you wish to correct, update or remove your personally identifiable information from our database, or if you no longer wish to receive communications from us, please contact us through our website.

If you receive communications from Textaurant Corporation and you wish to stop receiving them, you may opt out by replying to any email we send you with the word "unsubscribe" in the subject line. You may also contact us by any method listed in our contact us page. Please include your name, email address, phone number and any other information we can use to identify your account in your request.

Security procedures protecting the loss, misuse or alteration of information under Textaurant Corporation control

Textaurant Corporation takes every precaution to protect website users’ information. All of our users’ personally identifiable information is restricted in our offices. Only employees, contractors, and agents who need to know the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept informed of our security and privacy practices. Finally, the servers on which we store personally identifiable information are built on top of Amazon Web Services (AWS). Amazon maintains SAS70 Type II certification for their infrastructure, and has years of experience managing and securing large-scale data centers. 

Procedures for notifying you of any changes to this policy

This privacy policy may change from time to time. We will post a notice of those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it We will not reduce your rights under this privacy policy without your explicit consent.

We keep your information safe

TurnStar Privacy Policy